Technical Help Desk

Hours of Operation

  • CBE Parent-student technical help website
  • Monday to Friday 9:00 a.m. to 4:00 p.m. CBe-learn specific technical support at cbelearnhelp@cbe.ab.ca.
  • If you require  assistance or have any questions, please send an email to the CBe-learn helpdesk. To help our staff assist you as quickly as possible, please make sure you include the following information.
    • First Name:
    • Last Name:
    • CBE ID:
    • Explanation of what difficulty you are having


Tips and Advice

Software Requirements

You will be asked to access a variety of software applications to complete your work. For most courses, you will need access to a word processor (Word), a spreadsheet program (Excel) and presentation software (PowerPoint). To complete your course work, you may choose from two applications. CBe-learn suggests you use Microsoft Office (Standard or Teacher/Student Edition). 

Subscribing to a discussion

You can subscribe to discussions so they come right to your mobile device. This is a great way to stay in touch with your school community. Learn how here. 

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