Technical Help Desk

Hours of Operation

  • Monday to Friday 9:00 a.m. to 4:00 p.m. at cbelearnhelp@cbe.ab.ca.
  • If you require  assistance or have any questions, please send an email to the CBe-learn helpdesk. To help our staff assist you as quickly as possible, please make sure you include the following information.
    • First Name:
    • Last Name:
    • CBE ID:
    • Explanation of what difficulty you are having


Tips and Advice

Software Requirements

You will be asked to access a variety of software applications to complete your work. For most courses, you will need access to a word processor (Word), a spreadsheet program (Excel) and presentation software (PowerPoint). To complete your course work, you may choose from two applications. CBe-learn suggests you use Microsoft Office (Standard or Teacher/Student Edition). 

Subscribing to a discussion

You can subscribe to discussions so they come right to your mobile device. This is a great way to stay in touch with your school community. Learn how here. 

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Every year many CBE schools participate in a Terry Fox Run. In 2020, our schools raised an incredible $163,886.64 for cancer research. Thank you to all of our students, staff and school communities who have kept Terry’s dream alive 40 years after his journey began! #WeAreCBE https://t.co/di9w1dX7DI

RT @UsihChristopher: We thank you for your patience and understanding as we work to make this learning shift for next week. While it is yet another significant change, we hope that it will serve to reduce the current learning disruptions that are continuing to occur in our schools. https://t.co/FOfXcybh91

Starting Monday, April 19 students in Grades 7-12 will transition to at-home learning for at least two weeks. https://t.co/JVJhOw8d8R #yycbe #WeAreCBE https://t.co/ZTbWWkZJLt

RT @DalhousieCBE: Social distancing requirements hampering reading buddies? No problem! Our @DalhousieCBE Gr 4/5 HUB students recorded read alouds for younger students to listen to. Authentic audience and sense of ownership and pride! #SomosDalhousie #WeAreCBE @yycbedu @CBElanguages https://t.co/XZZQyF2reX

Each year Alberta Education sends an important survey to parents/guardians of students in Grades 4, 7 and 10. The results are used to assess satisfaction with the quality of education & we use the information to improve teaching and learning. https://t.co/S1qsRKBerD #yycbe