Troubleshooting & FAQ

Cannot Edit a Calendar Event, but I Have Approver (Advanced Editing) Permissions

Approvers can only create new events, or modify events created by them or other editors at their school. 

System-wide events that have been shared to your school will not display the gear icon to modify or delete them. Please email SchoolWebSupport with updates or changes to these items and we will correct them for you. We can also create items on your behalf that you are able to edit after as needed.  

Cannot Edit a Post, but I Have Approver (Advanced Editing) Permissions

Approvers can only create new posts, or modify posts created by them or other editors at their school. 

System-wide posts (stories) that have been shared to your school will not display the gear icon to modify or delete them. Please email SchoolWebSupport with updates or changes to these items and we will correct them for you. If we have created a post on your behalf (specific to your school) you should see the gear icon and be able to edit it.

I Don't See Any Tiles in SiteGovern

If you open SiteGovern and don't have tiles for Post, Event, or the other functions (like in the screenshot below), it means that you have Basic (Editor) permissions instead of Advanced (Approver) permissions. 

Talk to your principal about your permissions. When you're set up as an Approver, you'll see the tiles you need.

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Transportation pre-registration is now open for the 2021-22 school year. Log into your My CBE/PowerSchool account to pre-register before June 6. https://t.co/OrC6nz8Hyp #yycbe #WeAreCBE https://t.co/XQO7Rx7jXN

Both Simon Fraser School and A.E. Cross School have recognized with National Inclusive Education Awards: https://t.co/9X1U7VEbFF Check out this news story about the principal at Simon Fraser School #WeAreCBE https://t.co/uymu2soIce

One of our specialized transportation providers was recognized with the Transportation Opportunities Award from the City of Calgary. Congratulations to DREAMS #WeAreCBE https://t.co/ORvQzNAeSh

RT @haysboroschool: Today's @haysboroschool Hope from Home message is to smile! Together we've got this 😀. #haysboroloveslearning #hopefromhome @6Yycbe @yyCBEdu https://t.co/xLpLXVM0T5

RT @Egbert_Elks: Congrats #plantthemoon Team Egbert who were selected by @NASA from teams around the world as “Best in Show for Evaluation of Results” for the Plant the Moon Challenge! #wearecbe @UsihChristopher @yyCBEdu https://t.co/htoJWzDzrQ