Troubleshooting & FAQ

Cannot Edit a Calendar Event, but I Have Approver (Advanced Editing) Permissions

Approvers can only create new events, or modify events created by them or other editors at their school. 

System-wide events that have been shared to your school will not display the gear icon to modify or delete them. Please email SchoolWebSupport with updates or changes to these items and we will correct them for you. We can also create items on your behalf that you are able to edit after as needed.  

Cannot Edit a Post, but I Have Approver (Advanced Editing) Permissions

Approvers can only create new posts, or modify posts created by them or other editors at their school. 

System-wide posts (stories) that have been shared to your school will not display the gear icon to modify or delete them. Please email SchoolWebSupport with updates or changes to these items and we will correct them for you. If we have created a post on your behalf (specific to your school) you should see the gear icon and be able to edit it.

I Don't See Any Tiles in SiteGovern

If you open SiteGovern and don't have tiles for Post, Event, or the other functions (like in the screenshot below), it means that you have Basic (Editor) permissions instead of Advanced (Approver) permissions. 

Talk to your principal about your permissions. When you're set up as an Approver, you'll see the tiles you need.

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RT @RobertThirskCBE: When you compress the 12 Days of Giving into 1, the Comets really come through! #awesomekids #justthestart #WeAreCBE https://t.co/eQyELYT5s3

Calgary Transit is waiving the administration fee for the return of December adult and youth monthly passes. Learn more on their website. #yycbe #WeAreCBE https://t.co/BHhgLrZZqk

Information has been shared with families of students in Grades 7-12 about the move to at-home learning starting on Monday, Nov. 30. Learn more: https://t.co/fDRBX3310z #yycbe #WeAreCBE https://t.co/mW452ymora

RT @KiddleCBE: Grade 1 students have been discussing - What makes a great community? Here are their super citizens. We can all learn a lot from our youngest citizens. #supercitizens #WeAreCBE https://t.co/hZuCYFmvSQ

RT @cranston_school: Staying connected across the school! We are all part of an invisible web! @patricekarst #WeAreCBE https://t.co/zKtzaAbVXJ