Troubleshooting & FAQ

Cannot Edit a Calendar Event, but I Have Approver (Advanced Editing) Permissions

Approvers can only create new events, or modify events created by them or other editors at their school. 

System-wide events that have been shared to your school will not display the gear icon to modify or delete them. Please email SchoolWebSupport with updates or changes to these items and we will correct them for you. We can also create items on your behalf that you are able to edit after as needed.  

Cannot Edit a Post, but I Have Approver (Advanced Editing) Permissions

Approvers can only create new posts, or modify posts created by them or other editors at their school. 

System-wide posts (stories) that have been shared to your school will not display the gear icon to modify or delete them. Please email SchoolWebSupport with updates or changes to these items and we will correct them for you. If we have created a post on your behalf (specific to your school) you should see the gear icon and be able to edit it.

I Don't See Any Tiles in SiteGovern

If you open SiteGovern and don't have tiles for Post, Event, or the other functions (like in the screenshot below), it means that you have Basic (Editor) permissions instead of Advanced (Approver) permissions. 

Talk to your principal about your permissions. When you're set up as an Approver, you'll see the tiles you need.

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Congratulations to F.E. Osborne School. Students raised over $10,700 for their #TerryFoxSchoolRun (surpassing last year’s total of $2,995!) Way to go! #WeAreCBE @feo_eagles_cbe https://t.co/3LbhHboxWY

Many #WeAreCBE schools will be honouring #OrangeShirtDay on Wednesday, Sept. 30 to recognize the resiliency and bravery of residential school survivors https://t.co/jo0zw97DWj

RT @UsihChristopher: Important: Parents/guardians are required to assess students daily for symptoms of COVID-19 before the start of the school day using the daily screening questionnaire (checklist), available here: https://t.co/8Ma0f3SY62 Anyone who is experiencing symptoms cannot enter a school. https://t.co/YLWf6mf1iz

Students registered for hub online will receive an email by end of day Wednesday with a teacher introduction, info about how and where to log in and more. Check https://t.co/ee2XFbs1qB for more details. #cbehub #yycbe https://t.co/7MiZG7UAE0

Today is the first public Board meeting of the 2020-21 school year. We invite you to stream the meeting online starting at noon https://t.co/nvCl1fNgoJ #yycbe https://t.co/dNj3EMkOpC